Privacy Policy
Effective Date: 10 May 2026 · DaftarBiryani by DaftarBiryani
1. Introduction
DaftarBiryani ("we", "us", "our") is DaftarBiryani, Bengaluru. This Privacy Policy explains how we collect, use, store, and protect your personal information when you place an order through daftarbiryani.com. By using our platform, you agree to the practices described here.
2. Information We Collect
- Contact details: Full name, primary phone number, and alternate phone number (if provided).
- Delivery information: Delivery address, location type (office/home/apartment), area, and landmark.
- Payment information: Transaction reference and payment status. We do not store card or UPI credentials — all payment processing is handled securely by Razorpay.
- Order details: Items ordered, quantities, preorder dates, and order timestamps.
- Communication data: Any messages, feedback, or complaints you send us via phone, WhatsApp, or email.
3. How We Use Your Information
- To process, confirm, and deliver your order.
- To coordinate delivery with our logistics partner (Porter).
- To contact you regarding your order status, delivery updates, or any issues.
- To send you order reminders, preorder window notifications, and promotional communications about DaftarBiryani offerings. You may opt out of promotional communications at any time by contacting us.
- To improve our service, menu, and delivery operations.
- To comply with applicable legal obligations.
Your phone number and address are used to fulfil your order and communicate with you. We may send you updates about new menu items, offers, or preorder reminders. You can opt out anytime.
4. Data Sharing
- Delivery partners: Your name, phone number, and delivery address are shared with Porter or other logistics providers solely to complete your delivery.
- Payment processor: Order value and contact details are shared with Razorpay to process your payment. Razorpay's privacy policy governs their handling of your data.
- No third-party marketing: We do not sell, rent, or share your data with advertisers or unrelated third parties.
5. Data Storage and Security
Your order data is stored in Google Sheets hosted on Google's secure infrastructure. We implement reasonable technical measures to protect your information. However, no system is entirely immune to security breaches, and we cannot guarantee absolute security.
6. Data Retention
We retain your order data for a minimum of 12 months for operational and legal purposes. You may request deletion of your data by contacting us, subject to any legal retention requirements.
7. Your Rights
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal obligations).
- Opt out of promotional communications at any time.
8. Business Transitions
In the event of a merger, acquisition, or sale of DaftarBiryani, your data may be transferred as part of that transaction. We will notify you of any material changes to how your data is handled.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of daftarbiryani.com after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
For any privacy-related queries or requests, please contact us at:
DaftarBiryani
Email: mithun.associated@gmail.com
Jurisdiction: Bengaluru, Karnataka, India